Privacy Policy



Privacy Policy

Last updated: October 2025

Welcome to Truvida Global Academy (“Truvida,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use truvidaglobal.com and all associated services, platforms, and mobile applications operated by Truvida Global Academy.

By using our website, creating an account, enrolling in a course, or submitting personal data, you consent to the practices described in this policy.


1. Information We Collect

We collect information from you when you register, enroll, contact us, or interact with the platform. The information we may collect includes:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Date of birth (optional)

  • Gender (optional)

  • Nationality or location

  • Payment information (processed securely through third-party gateways)

b. Account & Usage Data

  • Username and password (encrypted)

  • Courses enrolled in or completed

  • Instructor activities or uploads

  • Log files, browser type, device information, and IP address

c. Communication Data

  • Messages, feedback, or inquiries sent through our support channels

  • Survey responses, testimonials, or reviews (if submitted voluntarily)


2. How We Use Your Information

We use the information we collect to:

  1. Create and manage your Truvida account

  2. Process your enrollment or payments

  3. Deliver courses, certificates, and digital resources

  4. Communicate important updates and notifications

  5. Provide technical support and customer service

  6. Improve course quality, features, and overall platform experience

  7. Comply with legal obligations or resolve disputes

We never sell or rent your personal data to third parties.


3. Payment and Financial Data

All payments are processed securely through direct bank payment or approved third-party providers such as Paystack, Flutterwave, or similar gateways.
Truvida does not store your card details or sensitive banking information. These are encrypted and handled by the payment processor according to PCI DSS compliance standards.


4. Cookies and Tracking Technologies

Truvida may use cookies, analytics tools, and similar technologies to:

  • Maintain user sessions

  • Remember preferences

  • Improve performance and user experience

  • Track anonymous usage patterns

You can control cookies through your browser settings. Disabling cookies may limit certain features of the website.


5. Information Sharing and Disclosure

We only share user information when necessary to:

  • Provide services through trusted partners (e.g., payment processors, email systems)

  • Comply with legal or governmental requests

  • Protect Truvida’s legal rights or prevent fraud

All partners who process information on our behalf are required to follow strict data protection standards.


6. Data Retention

We retain personal information only as long as necessary to:

  • Maintain active accounts

  • Fulfill legal and accounting requirements

  • Improve or audit platform usage

When data is no longer needed, it is securely deleted or anonymized.


7. Security of Your Information

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse, including:

  • Secure Socket Layer (SSL) encryption

  • Password encryption and access control

  • Limited access to sensitive data by authorized staff only

However, no internet-based platform is 100% secure. You use Truvida at your own risk while we do our utmost to safeguard your information.


8. Your Rights and Choices

Depending on your location and applicable laws, you have the right to:

  • Access, correct, or update your personal information

  • Request deletion of your account or data

  • Withdraw consent to marketing communications

To exercise these rights, contact us at info@truvidaglobal@gmail.com.


9. Children’s Privacy

Truvida’s content is primarily intended for adults and young adults.
We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such data, it will be deleted promptly.


10. External Links

Our website may contain links to other platforms or organizations.
Truvida is not responsible for the privacy practices or content of external sites. We encourage you to review their policies before sharing personal data.


11. Updates to This Policy

Truvida may modify or update this Privacy Policy from time to time.
The updated version will be posted on this page with a new “Last Updated” date.
Continued use of our services means you accept the revised policy.


12. Contact Us

For questions, concerns, or data requests, please get in touch with us at:

📧 Email: info@truvidaglobal@gmail.com
🌐 Website: https://www.truvidaglobal.com